Design Credits:
Once your design is installed, credit will be given to me in the form of a design link at the bottom of your page. The design link is to remain on your blog as long as you have the design and not to be deleted or changed.
Payments:
Refunds:
Due to the nature of this business and the services I provide, there are no refunds after I have installed or emailed you the designs. In some cases I can refund you full or partial depending on how much design work I have completed.
Wait Times & Turnaround:
Wait times will depend on the volume of clients I have at the time you make your order. Usually I should be able to start on your custom design within a few days, but it may take longer (2-3 weeks) depending on the orders I have at the time. Feel free to inquire about the current wait time in your order form and I'll let you know! If you are in a hurry, I am now offering a rush order for an extra fee.
The turnaround depends on how fast you respond to emails and how many edits there are during the design phase. It is usually less than 1 week for branding items,1-3 weeks for Blogger sites and 2-4 weeks for Wordpress sites.
Communication:
This will be done via email. It is important that you check your email frequently during the custom design process in order for me to finish your custom blog design in a timely manner. My hours are Monday-Friday, so please don't expect emails over the weekend. In some cases I can do 20 minute phone consultations if needed.
Revisions:
I want you to be happy with your new design and will gladly make a reasonable amount of revisions/adjustments to your custom design free of charge during the design process. However, if your revisions become excessive (taking more time than usual for me to complete your order) I will let you know if /when this situation occurs and will need to charge you $50 per hour for any additional time I spend on your design revisions.
Fixing Your Mistakes:
If you accidentally make a mistake (ex: delete something, mess up your template/theme somehow etc.) after I've applied your design, I can fix it for you if you'd like, however, since it will take up time to fix the problem, there will be extra fees. You will be sent an invoice and once that is payed I will go in and fix the problem for you :)
My Responsibility:
I am only responsible for creating your site design to your liking and applying it to your blog. If you are not familiar with the Blogger/Wordpress platform, I am not responsible for teaching you how to use your blog (posting, adding gadgets, pictures etc.) If you get stuck I am happy to help as much as I can, but there is a lot of info on the internet/google that explain things very well and you should check there first.
Portfolio:
If you get a custom design by me, your header or page screenshot could be added to my portfolio linking to your blog (so that people can see examples my work.) If you don't want me to link to your blog please let me know.
You may not:
Edit/Alter my custom designs or templates or share them with anyone else for any reason.Claim my designs as your own or remove the design credits.
All terms of design are subject to change. If you have any questions about my Terms of Design, please feel free to email me at kassiegarlock@gmail.com. Thanks!
